1 hour ticket response
Timely support is our top task and that’s why we’ve got a team of skillful customer service technicians who are eager to offer a swift response to any question that you might have. Just open your tech support ticket from your Web Site Control Panel and we’ll respond back to you within 1 hour in the worst case scenario. In fact, we work hard and aim for a 20–minute ticket response time.
An Excellent Help Desk Support Service
Our technical support team representatives possess enormous experience in the shared plans realm and are qualified enough to find a swift solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the trouble ticket will be forwarded to a developer or administrator for further assistance.
An Intuitive Help Section
To help you get a quick hint on how you can use a particular service, we have included a really user–friendly Help Center section in your Web Site Control Panel. You can search through an extensive selection of web hosting account administration articles and website administration articles, take a glance at our F.A.Q. section or check out our step–by–step video tutorials.