Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Our group of specialists will try their best to answer to your service inquiries within up to 1 hour. If, however, the situation you have come across requires the help of the Admin =Team,= we’ll address the ticket to the person on shift and will submit a reply to let you know.

  • Top quality support service

  • Professional Client Help And Support Service

  • Our client support team will be on duty for you round the clock to to take care of all help inquiry tickets that you submit. We offer client help for all the apps that are installed in advance on your machine. These include our in–house created Web Site Control Panel, the selected OS plus the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Web Site Control Panel that is included at no cost with your VPS offers a built–in collection of articles. You will find an assortment of exhaustive how to articles and reviews and a group of step–by–step video classes that show all the basic website control jobs. You can access them by clicking on the Help or Video control keys in the right corner of each Control Panel section.